Customer service is a lost art

Customer service is a lost art

When someone gives you a smile for no reason, your tension instantly melts away. When a friend visits, you instantly make them feel right at home. When a neighbour is in need, you are ready to help. Service is easy to do when you genuinely care about those around you....
How-to increase your public image

How-to increase your public image

We all have an amazing amount of knowledge we want to share with the world. Problem is we don’t have enough outlets to spread our knowledge. So you talk the ear off your spouse…again. You repeat the same thing to your colleague…again. It’s ok but there has...
Handcuffs and blindfolds

Handcuffs and blindfolds

We have become so dependent on tech it’s an epidemic. Case in point, my computer hard drive decided to give me the one finger salute back in October. So I spent over 2 weeks without my computer – the one tool I require to make money and complete work. I...
I can only do so much, the rest is up to you

I can only do so much, the rest is up to you

Here’s a heart wrenching story. An old client of mine has closed the doors to his business. That makes me upset because this business was awesome. It had a fantastic story and people adored it. But what makes my emotions worse is that this person is blaming the...
Healthier, wealthier and wiser

Healthier, wealthier and wiser

Do you often wonder why your brand’s content is falling on deaf ears? Maybe that one blog post that you published was so amazing, you were sure that it was going to get positive feedback? Or it was an advertisement that you thought was going to grab attention? What...
Put a smile on that face.

Put a smile on that face.

I am a huge fan of the tv show This Is Us. This week’s episode was quite a tearjerker. I wanted to sob uncontrollably but my wife was sitting with me doing just that for the both of us, so I opted to keep my man shoes on and shed a single tear. This show is amazing...

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